Who We Are

This Privacy Policy applies to Bradford Tanning Salon (“BTS,” “we,” “us,” or “our”) and information collected through our website and related interactions with our business.

Bradford Tanning Salon is located at:

Bradford Tanning Salon
711 South Main Street
Haverhill, Massachusetts
(978) 373-9201

Information We May Collect

The information we collect depends on how you interact with BTS.

It may include:

• Name
• Billing and contact address
• Email address
• Telephone number
• Account or customer information
• Order and transaction history
• Packages, memberships or services purchased
• Information you voluntarily provide when contacting us
• Information reasonably required for service eligibility, safety or legal compliance
• Technical information associated with use of our website

We seek to collect only information reasonably related to operating the website, processing transactions, providing services, meeting legal obligations and managing customer relationships.

How Information Is Collected

Information may be collected directly from you when you:

• Make an online purchase
• Create or use a customer account
• Enroll in a membership
• Contact BTS
• Visit the salon
• Complete required forms or acknowledgments
• Interact with our website

Certain technical information may also be collected automatically through cookies, server logs or similar technologies when you use the website.

How We Use Information

We may use personal information for legitimate business purposes including:

• Processing and documenting purchases
• Providing purchased services
• Managing packages and memberships
• Processing recurring payments when authorized
• Communicating about orders or customer accounts
• Responding to questions or requests
• Maintaining required business and transaction records
• Meeting legal, regulatory and safety obligations
• Preventing fraud or misuse of the website
• Maintaining and improving website functionality
• Understanding how customers interact with our website

Information may also be used for other purposes disclosed to you when the information is collected or as otherwise permitted by law.

Payment Information

Online transactions may be processed through third-party payment processors and e-commerce technology providers.

When you provide payment information, that information may be transmitted directly to the applicable payment processor rather than being stored directly by BTS.

BTS may retain transaction-related information such as customer identity, purchase amount, date, order number, payment status and limited payment-method information necessary for accounting, customer service and transaction records.

Cookies & Website Technology

Our website may use cookies and similar technologies to support essential website functions, maintain shopping-cart functionality, remember preferences, improve performance, help prevent fraud and understand website usage.

Some cookies may be necessary for features such as online purchasing or account functionality to work correctly.

If analytics, advertising or other non-essential technologies are used, those technologies may collect information about interactions with the website according to their configuration and the policies of the applicable service provider.

Browser settings may allow you to block or delete cookies. Disabling certain cookies may prevent parts of the website from functioning correctly.

Third-Party Services

BTS uses or links to third-party services that may process information independently or on our behalf.

These may include:

• Website hosting providers
• E-commerce and website technology providers
• Payment processors
• Analytics or security providers
• Beauty appointment and booking platforms
• Other vendors necessary to operate the business

Beauty Booking

Beauty appointments linked from the BTS website are currently booked through Vagaro. Information submitted directly through Vagaro is subject to the privacy practices and terms applicable to that platform and the applicable beauty provider.

Customers should review the privacy information presented by third-party services before providing information directly to them.

When Information May Be Shared

BTS may share information with service providers when reasonably necessary for them to perform services on our behalf, such as processing payments, hosting the website, maintaining website functionality or supporting business operations.

We may also disclose information when reasonably necessary:

• To comply with applicable law or legal process
• To respond to lawful government requests
• To protect the rights or safety of BTS, customers or others
• To investigate fraud, abuse or security concerns
• In connection with a merger, acquisition, sale or other legitimate transfer of some or all of the business

Personal information is not shared merely because another business would like access to our customer records.

Data Retention

BTS may retain information for as long as reasonably necessary to provide services, maintain customer and transaction records, satisfy accounting or tax requirements, resolve disputes, enforce agreements, meet regulatory obligations and protect legitimate business interests.

Different types of records may be subject to different retention periods.

Information may be deleted, anonymized or otherwise disposed of when it is no longer reasonably required, subject to applicable legal and operational requirements.

Information Security

BTS takes reasonable administrative, technical and physical measures appropriate to the nature of the information we maintain and the systems we use.

We also rely on third-party providers for services such as hosting, payment processing and website functionality, and those providers maintain their own security practices.

No website, electronic transmission or storage system can guarantee absolute security. Customers should also take reasonable steps to protect account credentials and personal information.

Customer Communications

BTS may use contact information to communicate with you about transactions, memberships, appointments, account matters, service changes or other communications reasonably necessary to our relationship with you.

Transactional or service-related communications are different from optional marketing communications.

Where BTS sends optional promotional email or text communications, customers may use the applicable unsubscribe or opt-out method provided with those communications, subject to applicable law.

Children & Minors

The BTS website is not designed for the purpose of collecting personal information from children under 13.

If BTS becomes aware that personal information from a child under 13 was collected through the website in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.

Your Privacy Choices

You may contact BTS if you have questions about personal information associated with your customer relationship or would like to request an appropriate correction to information we maintain.

Requests involving access, correction, deletion or other treatment of personal information will be handled in accordance with applicable law and legitimate recordkeeping obligations.

We may need to verify your identity before acting on a request involving personal information.

Certain records may need to be retained even after a deletion request when retention is required or permitted for legal, regulatory, tax, accounting, fraud-prevention, transaction documentation or other legitimate purposes.

External Websites & Links

Our website may contain links to websites or services that BTS does not control.

Clicking an external link may take you to a third-party website with its own terms, cookies, data collection practices and privacy policy.

This Privacy Policy applies to BTS and does not automatically govern information you provide directly to an unrelated third party.

Changes to This Privacy Policy

BTS may update this Privacy Policy as our website, services, technology, business practices or legal obligations change.

The effective date displayed at the top of this page identifies the current published version.

Material changes will be communicated or presented as appropriate under the circumstances and applicable law.

Contact Us About Privacy

Questions about this Privacy Policy or the way BTS handles personal information may be directed to:

Bradford Tanning Salon
711 South Main Street
Haverhill, MA
(978) 373-9201