Bradford Tanning Salon

Purchase, Cancellation & Refund Policy

This policy explains the rules that apply to purchases, cancellations, refunds, packages, memberships and related transactions with Bradford Tanning Salon.

Effective Date: September 15, 2026

Know before you buy.

We want customers to understand what they are purchasing before completing a transaction. Product descriptions, pricing, applicable restrictions and recurring-payment terms should be reviewed before checkout.

This policy works together with our Terms & Conditions. Nothing in this policy limits rights that cannot legally be waived under applicable law.

Online Purchases

Bradford Tanning Salon (“BTS,” “we,” “us,” or “our”) may offer individual sessions, packages, memberships and other services for purchase online.

Before completing a purchase, customers should review the service description, total price, included services, applicable restrictions and any additional terms displayed with the offer or during checkout.

By completing an online purchase, you authorize the charge shown at checkout to your selected payment method.

Purchasing a service online does not guarantee immediate availability of a particular tanning bed, booth, appointment, provider or service time.

UV tanning: Purchasing a UV tanning session or package online does not establish eligibility to use UV tanning equipment. Customers must satisfy all applicable age, identification, warning, acknowledgment and safety requirements before use.

Individual Sessions & Packages

A package provides access only to the services specifically included in that package.

Package benefits, session quantities, eligible service levels and other material terms are determined by the package description presented when purchased.

Customers should select a package appropriate for the service they intend to use.

The purchase of a package does not override service-specific health, safety, age or eligibility requirements.

Refunds

Except where a refund or cancellation right is required by law, purchases are subject to the refund terms disclosed with the applicable product, service, package, membership or promotion.

If BTS is unable to provide a purchased service, we will address the affected purchase in accordance with applicable law and the circumstances of the transaction.

Refund requests involving billing errors, duplicate charges or other transaction concerns should be brought to our attention promptly so that we can review the transaction.

Nothing in this policy eliminates any refund, cancellation or other consumer right that applies by law.

Package Transfers & Sharing

Packages, memberships and customer accounts are intended for use by the customer identified with the purchase unless the applicable offer expressly states otherwise.

Customers may not sell, reproduce or commercially redistribute BTS packages, memberships or account benefits.

Any permitted transfer, sharing or reassignment is subject to the terms disclosed with the applicable purchase and applicable law.

Package Expiration

If a purchased package has an expiration period, that expiration period will be disclosed with the applicable package or purchase record.

Expiration terms may differ among packages, promotions and other offers.

BTS will not impose an expiration period that conflicts with applicable law.

Customers should review the specific package terms before purchase and use purchased sessions within the applicable period.

EFT & Recurring Memberships

BTS may offer memberships that automatically charge a customer’s authorized payment method on a recurring basis.

Before a recurring membership is purchased, BTS will disclose the material financial terms applicable to that membership.

These disclosures may include:

The recurring membership price
The billing frequency
When recurring billing begins
Any required initial payment
Any material restrictions or commitments
How the membership may be canceled

Automatic Recurring Charges

A recurring membership continues according to the terms disclosed and accepted at enrollment until it is canceled or otherwise terminated in accordance with those terms and applicable law.

Customers enrolling online must affirmatively authorize the recurring payment arrangement before the purchase is completed.

Canceling a Recurring Membership

Customers may cancel an automatically recurring membership using the cancellation method or methods disclosed at enrollment and otherwise made available by BTS in accordance with applicable law.

If a recurring membership is enrolled in through the BTS website, BTS will provide a method for the customer to cancel through the website.

Cancellation stops future recurring charges according to the applicable membership terms and legal requirements. Cancellation does not automatically create a refund of charges that were properly incurred before cancellation, except where a refund is required by law or the applicable membership terms provide otherwise.

Customers should retain confirmation of a submitted cancellation for their records.

Recurring Charge Notices

BTS will provide notices concerning automatically recurring charges as required by applicable law.

Required notices may include information about:

The upcoming recurring charge or renewal
The amount that will be charged
When the charge will occur
How the customer may cancel

Customers are responsible for keeping relevant contact and payment information reasonably current so that account and billing communications can be delivered.

Beauty Appointments & Cancellations

Beauty services available at or in association with the BTS location may be scheduled through a separate beauty provider or third-party booking platform.

Beauty appointments may be subject to provider-specific cancellation, rescheduling, deposit, late-arrival and no-show policies presented when the appointment is booked.

Customers should review those terms before completing a beauty appointment reservation.

Where beauty services are booked through Vagaro, the applicable booking information and provider policies presented through that booking process govern the appointment as applicable.

Gift Certificates & Gift Cards

If BTS sells gift certificates or gift cards, they will be issued and administered in accordance with applicable Massachusetts and federal law.

Any expiration date, redemption terms or other conditions applicable to a gift certificate or gift card will be disclosed as required by law.

Nothing in this policy shortens any minimum period during which a gift certificate or gift card must remain valid under applicable law.

Promotions, Discounts & Special Offers

Promotions and special offers may have additional terms concerning eligibility, purchase periods, redemption, included services or other restrictions.

Material restrictions will be disclosed with the applicable offer.

Unless otherwise stated, promotions cannot be combined with other offers where doing so would conflict with the terms of the promotion.

Promotional offers have no cash value except where otherwise required by law.

Service & Equipment Availability

Salon equipment may occasionally be unavailable because of maintenance, repair, demand, safety considerations or other operational circumstances.

Purchasing a package does not guarantee that a particular piece of equipment will be immediately available whenever a customer arrives.

BTS may make reasonable operational changes to equipment, schedules or service availability while honoring applicable customer rights and purchase obligations.

Statutory Cancellation & Consumer Rights

Certain transactions may be subject to cancellation, refund or other consumer rights established by Massachusetts or federal law.

If a BTS agreement or transaction qualifies for a statutory cancellation right, the applicable statutory right will control and will not be reduced by this policy.

Nothing in this policy is intended to waive or restrict a consumer right that cannot legally be waived.

Your Legal Rights Remain Protected

If applicable law gives you a cancellation or refund right that is more favorable than a provision of this policy, the applicable legal requirement controls.

Questions About a Purchase?

If you believe there is a billing error, have a question about a package or need assistance with a purchase or cancellation, contact:

Bradford Tanning Salon
711 South Main Street
Haverhill, MA
(978) 373-9201

Please provide enough information for us to identify the applicable transaction or customer account.